Shared Service Center as the next step in realizing Munckhof's growth ambitions

Knowledge center for multiple transport flows 

The Shared Service Center acts as a knowledge center and connecting link between VAZA and Group Transport. This department plays a central role in the implementation of new tenders and the optimization of existing transport flows. Among other things, the SSC is involved in setting up new transport projects, making changes and improvements for existing customers, and optimizing routes within group transport. 

Centralized functions for maximum efficiency 

Within the Shared Service Center, we have centralized a number of essential functions: Transport Procurement, Business Project Management, and Analysis and Reporting. By bringing these specialist activities together, we can work more efficiently, produce better analyses, and streamline the procurement of subcontractors. This directly contributes to improved services for both VAZA and Group Transport. 

Focus on process improvement and innovation 

The SSC also focuses on internal optimization projects, such as IT improvements and process automation. In this way, we ensure that employees can perform their work even better and more efficiently. Examples include route optimization, centralized procurement of subcontractors, and daily analyses that identify bottlenecks in implementation. 

Support for the entire management organization 

Whereas Group Transport previously had its own implementation team and VAZA did not, the Shared Service Center now offers the same support to both departments. This ensures that the benefits of an implementation team—such as structured project design and process support—are rolled out across the entire organization. This allows VAZA and Group Transport to benefit from shared services and knowledge sharing via the SSC. 

Benefits for customers and employees 

For our customers, this means better service thanks to more efficient processes, shorter lines of communication, and faster response times. By pooling knowledge and standardizing processes, VAZA and Group Transport can focus even more effectively on their core activities. At the same time, productivity is increased and the vulnerability of the organization is reduced. 

Our goal is to have the Shared Service Center fully operational by the end of this year. This will enable Munckhof to continue to improve its services and grow further. As with the earlier merger of VAZA and Groepsvervoer, the pooling of knowledge is central to this development.